Privacy Policy
Last updated: March 2026
1. Who We Are
Byebyte is an IT asset disposal and recycling company based at The Engine Room, Battersea Power Station, London. We are committed to protecting your privacy and handling your personal data responsibly.
2. Information We Collect
We may collect the following types of information:
- Contact details: Name, email address, phone number, and business address when you request a collection or contact us.
- Company information: Company name and role for business clients.
- Equipment data: Serial numbers, asset tags, make, and model of devices collected for processing and certification purposes.
- Website usage: Basic analytics data about how you use our website to help us improve our service.
3. How We Use Your Information
- To arrange and carry out collections of IT equipment
- To provide certificates of data destruction
- To communicate with you about our services
- To comply with legal and regulatory requirements
- To improve our website and services
4. Data on Collected Equipment
Any data stored on equipment we collect is destroyed in accordance with NIST 800-88 guidelines. We do not access, read, copy, or retain any data from the devices we process. Our data destruction process is designed to make all data irrecoverable, and we provide certification as evidence of this process.
5. Zero to Landfill & Environmental Responsibility
Our zero-to-landfill commitment extends to data as well as hardware. All storage media is either securely wiped and the device repurposed, or the media is physically destroyed and materials recycled through WEEE-compliant facilities. No storage media is disposed of in a way that could compromise data security.
6. Data Sharing
We do not sell, rent, or trade your personal information. We may share data with trusted service providers who assist in our operations (e.g., logistics partners for collections), but only to the extent necessary and under appropriate data protection agreements.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, accounting, or reporting requirements. Collection records and certificates of destruction are retained for a minimum of 7 years for compliance purposes.
8. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Object to or restrict processing of your data
- Data portability
9. Cookies
Our website uses essential cookies to ensure proper functionality. We do not use tracking or advertising cookies. Any analytics we collect are anonymised and used solely to improve our service.
10. Contact Us
For any privacy-related questions or to exercise your rights, contact us at office@byebyte.co.uk.